Privacy Policy for Luminex AI

At Luminex AI, your privacy is our priority. This Privacy Policy explains the types of information we collect, how we use it, and the measures we take to protect your personal data. By accessing or using our website, you agree to the practices outlined in this policy.

Information We Collect
1. Personal Information
We may collect the following types of personal information when you voluntarily provide it:

Name, email address, company name, and phone number (e.g., when submitting forms or requesting information).
Payment information (if applicable, for subscription purchases).

2. Non-Personal Information
We automatically collect certain non-personal information, including:

IP address, browser type, and operating system.
Website usage data, including pages viewed and time spent on the site.
Referring URLs and links clicked.

3. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, gather analytics, and personalize content. You can adjust your cookie preferences in your browser settings.

How We Use Your Information
We use the information collected to:

Provide and improve our services, including responding to inquiries or requests.
Deliver marketing communications, emails, newsletters, and updates about Luminex AI.
Customize your experience and analyze user trends for website optimization.
Process transactions and provide account-related support (for paid services).

We do not sell your personal data.

Third-Party Tools and Sharing
We may use third-party tools and services to enhance our operations, including:

Analytics Providers: Such as Google Analytics to analyze website traffic and user behavior.
Payment Processors: To securely handle transactions (if applicable).

All third parties operate under confidentiality agreements and are required to comply with applicable data protection laws.

Your Rights
Depending on your location, you may have the following rights regarding your personal data:

Access: Request a copy of the personal information we hold about you.
Correction: Update or correct inaccurate or incomplete data.
Deletion: Request the removal of your data, subject to legal or contractual obligations.
Objection: Opt-out of certain uses of your data, such as marketing emails.

To exercise your rights, please contact us at [email protected].

Data Security
We implement industry-standard security measures to protect your information, including:

Secure server infrastructure.
Encryption of sensitive data during transmission.
Ongoing security reviews and updates.

However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute protection.

Updates to This Policy
Luminex AI reserves the right to modify this Privacy Policy at any time. Updates will be posted on this page, and the “Effective Date” will be revised accordingly. We encourage you to review this policy periodically.

Luminex AI
Email: [email protected]